Terms and Conditions (T&C) for Workshops, Coaching and Events

1. Scope

These General Terms and Conditions (T&C) apply to all contracts between Ulrike Reimann, Gilmgasse 6, 1170 Wien (hereinafter referred to as "Organizer") and participants in workshops, coaching sessions and events (hereinafter referred to as "Events") offered by the Organizer.

2. Registration and Payment

2.1 Registration for events can be done via the shop function on the Organizer's website or by email. Email registrations must include the event title, participant's name, address, phone number and email address.

2.2 Upon registration, the participant will receive an invoice for the participation fee. The participation fee is due within 7 days of receiving the invoice.

3. Cancellation and Refund

3.1 The participant can cancel their registration free of charge up to 4 weeks before the event date. In case of cancellation up to 2 weeks before the event date, the participant will be refunded 50% of the participation fee. For cancellations up to 1 week before the event date, the participant will be refunded 30% of the participation fee. Cancellations less than 1 week before the event date are not eligible for a refund.

3.2 Deviating from section 3.1, the participant can receive a 50% refund for cancellations up to 24 hours before the event date if they find a replacement participant who will attend the event.

4. Withdrawal by the Organizer

The Organizer can withdraw from the contract if the minimum number of participants is not reached or for other important reasons. In this case, the participation fee will be refunded to the participant in full.

5. Liability

Participation in the events is at your own risk. The Organizer is only liable for damages caused intentionally or through gross negligence.

6. Exclusion of Participants

The Organizer may exclude participants from the event who do not behave properly or otherwise cause disruption.

7. Jurisdiction

The place of jurisdiction for all disputes arising from or in connection with these T&C is Vienna.

8. Final Provisions

Should individual provisions of these T&C be ineffective, this shall not affect the validity of the remaining provisions. The ineffective provision will be replaced by a provision that comes closest to the economic purpose of the ineffective provision.

9. Special Conditions for Coaching

9.1 Support and Coaching for Grief, Conflict Resolution, and Process Work

Individual sessions typically last 60 to 90 minutes, and I charge €90 to €120 per hour.

9.2 Coaching and Consulting for Couples, Groups, Teams, and Organizations

The conditions are based on the needs of the client and the scope of the support.

I typically charge a fee of €250 per hour and €1500 per day (for training, conflict, and process support, I also charge one day of preparation and half a day of follow-up).


According to § 6 Paragraph 1 Z 27 UStG of the Small Business Regulation, I am entitled not to charge VAT.


10. Right of Withdrawal

Consumers have a 14-day right of withdrawal. The withdrawal must be made in writing and addressed to:

Ulrike Reimann, ulrike.reimann@emotionskultur.com

11. Contracting Party

Anyone who registers for one of the workshops, coaching sessions, or events offered acknowledges my terms and conditions.

If contracts or offers from Ulrike Reimann contain written provisions that deviate from the following general terms and conditions, the individually agreed agreements take precedence over these terms and conditions. The contracting party is Ulrike Reimann, Gilmgasse 6, 1170 Vienna

Valid as of: March 2024


Book a session now!

>